Q: If I order products from Satistronics, how to ship them to me? How much is the delivery?How can I trace my order?
A: Satistronics currently ships small and medium sized orders by international couriers. The shipping rates can be previewed inside the Satistronics online shop system. On the products page,you just need to click on the "Estimate Shipping Costs",and then choose the country you want to ship to,Shipping fee will be estimated by system automaticly.
Q: How can I trace my order?
A: Once your order is shipped, you will receive an email from us. In this email, there should be tracking information for your packages as well as the website in which you could trace your order.
Q: How Long Will It Take To Delivery?
A: Total delivery time is composed of two parts. The first part is the processing time.This is the time from when your payment is received to when we gather up all the items and pack them. The second part is the actual shipping time. This is the time that it takes for the package to be delivered by the couriers to the destination. Standard shipping normally takes 7-20 days, and express shipping normally takes 4-8 days. Processing takes 1-3 days normally.
Q: Are the packages insured?
A: Shipping with couriers is insured and trackable online. Once your goods are sent out we will email you with a tracking number so you can trace your delivery. When you checkour your order,you can Add Shipping Insurance to your order. We offer Shipping Insurance US$ 1.99 to protect your package against any lost or damaged shipments. Any missing issues reported, we will reship your order immediately.
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